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Delivery in 3–7 working days

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Customer care

Help and FAQ

Ordering, delivery, returns and payment, answered plainly.

Orders

Browse the collections, add the pieces you like to your bag and continue to checkout. You will see the delivery cost for your area before you pay.

No. You can check out as a guest. We create an account from your order details so you can track the order and reorder faster next time.

Yes. DHP Fashion offers customisation and bespoke tailoring. Call us, send an email or visit the store to talk through what you have in mind.

Once your order is confirmed we email you the details, and you can follow its status at any time from the Orders section of your account.

Delivery

Standard delivery takes 3–7 working days depending on your location.

Delivery is priced by area. Choose your area at checkout and the cost is added to your total before you pay.

Returns and refunds

We accept returns within 7 days of delivery for unused items in their original packaging. Customised and bespoke orders are non-refundable.

Refunds are processed within 5–10 business days after your returned item has been received and inspected.

Payment

You can pay by debit or credit card through Paystack, by bank transfer, or on delivery. Card payments are processed securely by Paystack.

Contact our support team straight away with your order number and we will put it right.

Account and styling

Choose “Forgot password” on the sign-in page, enter the email address on your account and follow the link we send you.

Sign in and open Settings in your account to change your personal details, delivery address and contact information.

Yes. We run personal styling sessions to help you find the right look for an event or for every day. Get in touch to book one.

Still need a hand?

Call or email and a member of the team will help.